Invoice
Acme Technology Solutions
4200 Innovation Drive, Suite 300
Austin, TX 78759
512-555-0100
DEMO-011
Date2025-01-15
Due2025-02-14
TermsNet 30
CurrencyUSD
Tax IDEIN: 84-1234567
Remit To

Acme Technology Solutions
4200 Innovation Drive, Suite 300
Austin, TX 78759

Bill To

Reynholm Industries
123 Carenden Road
London, England W1T 1JY
United Kingdom

Summary
Monthly support summary — six tickets resolved, printer fire contained, 47 auto-delete rules removed, email migration complete.
Products
Item Qty Unit Price Amount
USB Drive 32GB 2 $14.99 $29.98
Ethernet Cable Cat5e 3 $8.99 $26.97
Fire Extinguisher 1 $189.00 $189.00
Products Total $245.97
Services
Role Type Rate Hours Amount
Network Engineer On-Site $185.00/hr 5.0 $925.00
Network Engineer Remote $175.00/hr 1.5 $262.50
Senior Engineer Remote $175.00/hr 6.0 $1,050.00
Services Total $2,237.50
Expenses
Type Member Ticket Amount
Mileage Marcus Rivera 100001 Printer on fire $45.50
Parking Marcus Rivera 100001 Printer on fire $18.00
Expenses Total $63.50
Products $245.97
Services $2,237.50
Expenses $63.50
Subtotal $2,546.97
Tax (8%) $203.76
Total $2,750.73
Balance Due $2,750.73
Replacement printer on backorder — estimated delivery Feb 14.
Acme Technology Solutions DEMO-011 · Time Entry Detail
Marcus Rivera
Ticket Type Hours Rate Amount
100001 Printer on fire On-Site 3.0 $185.00 $555.00
Smoke damage. Unit submerged in water “to clean it.”
100002 Email keeps deleting itself Remote 1.5 $175.00 $262.50
47 auto-delete rules. “Outlook set those up on its own.”
100005 Email migration — DNS cutover On-Site 2.0 $185.00 $370.00
Spam filter is not “deleting the internet.”
Sarah Chen
Ticket Type Hours Rate Amount
100003 Computer says no Remote 1.0 $175.00 $175.00
NumLock was on.
100004 Email migration — 14 mailboxes Remote 3.5 $175.00 $612.50
Migrated to M365. PST backup “just in case the cloud disappears.”
100006 Email migration — post-migration support Remote 1.5 $175.00 $262.50
“All emails gone” — collapsed inbox folder.