I N V O I C E
Acme Technology
Solutions
Invoice
DEMO-011
Issued
Jan 15, 2025
Due
Feb 14, 2025
Terms
Net 30
Total Due
$2,750.73
HEADER
ITEMS
FLOW
EXPENSES
TOTAL
01 Addresses
From
Acme Technology Solutions
4200 Innovation Drive, Suite 300
Austin, TX 78759
512-555-0100
EIN: 84-1234567
Bill To
Reynholm Industries
123 Carenden Road
London, England W1T 1JY
United Kingdom
02 Summary

Monthly support summary — six tickets, printer fire, 47 auto-delete rules, email migration.

03 Products
Item Qty Unit Price Total
USB Drive 32GB
Emergency Data Recovery Kit
 2 $14.99 $29.98
Ethernet Cable Cat5e 2m
Replacement
 3 $8.99 $26.97
Fire Extinguisher — Server Room Rated
Halon
 1 $189.00 $189.00
Products Total: $245.97
04 Services
Role Type Rate Hours Total
Network Engineer
 On-Site Support $185.00/hr 5.0 $925.00
Network Engineer
 Remote Support $175.00/hr 1.5 $262.50
Senior Engineer
 Remote Support $175.00/hr 6.0 $1,050.00
Services Total: $2,237.50
05 Expenses
Mileage
$45.50
Marcus Rivera · Ticket 100001 Round trip — 65 km at $0.70/km
Parking
$18.00
Marcus Rivera · Ticket 100001 Underground parking — 3 hours
Expenses Total: $63.50
06 Breakdown
Products
$245.97
Services
$2,237.50
Expenses
$63.50
Products Services Expenses
Subtotal
$2,546.97
Sales Tax (8%)
$203.76
Total
$2,750.73
07 Totals
Products $245.97
Services $2,237.50
Expenses $63.50
Subtotal $2,546.97
Sales Tax (8%) $203.76
Total $2,750.73
Balance Due
$2,750.73
Note

Replacement printer on backorder — est. delivery Feb 14.

Acme Technology Solutions
DEMO-011 Jan 15, 2025 Page 2
08 Time Detail
100001 Printer on fire
Marcus Rivera Network Engineer On-Site 3.0 hrs @ $185.00
$555.00

On-site visit. Smoke damage confirmed. Unit submerged in water “to clean it.” Removed, ordered replacement.

100002 Email keeps deleting itself
Marcus Rivera Network Engineer Remote 1.5 hrs @ $175.00
$262.50

47 auto-delete rules. User insists “Outlook set those up on its own.”

100003 Computer says no
Sarah Chen Senior Engineer Remote 1.0 hrs @ $175.00
$175.00

NumLock was on. Resolved.

100004 Email migration — 14 mailboxes
Sarah Chen Senior Engineer Remote 3.5 hrs @ $175.00
$612.50

Migrated to M365. PST backup “just in case the cloud disappears.”

100005 Email migration — DNS cutover
Marcus Rivera Network Engineer On-Site 2.0 hrs @ $185.00
$370.00

Spam filter not “deleting the internet.”

100006 Email migration — post-migration support
Sarah Chen Senior Engineer Remote 1.5 hrs @ $175.00
$262.50

“All emails gone” — collapsed inbox folder.