Acme Technology
Solutions Trusted IT Partner Since 2005

Invoice

DEMO-011
Invoice Date January 15, 2025
Payment Due February 14, 2025
Terms Net 30
Currency USD ($)
From
Acme Technology Solutions
4200 Innovation Drive, Suite 300
Austin, TX 78759
512-555-0100
EIN: 84-1234567
Bill To
Reynholm Industries
123 Carenden Road
London, England W1T 1JY
United Kingdom
Scope of Work

Monthly support summary for Reynholm Industries — six tickets resolved across two staff members. The printer fire on the 3rd floor has been resolved. We strongly recommend against submerging office equipment in water as a cleaning method. The 47 auto-delete rules in Outlook have been removed. Email migration to M365 complete — 14 mailboxes migrated, DNS cutover verified.

Products
Description Qty Unit Price Amount
USB Drive 32GB 2 $14.99 $29.98
Ethernet Cable Cat5e 3 $8.99 $26.97
Fire Extinguisher 1 $189.00 $189.00
Services
Role Type Rate Hours Amount
Network EngineerOn-Site Support On-Site $185.00/hr 5.0 $925.00
Network EngineerRemote Support Remote $175.00/hr 1.5 $262.50
Senior EngineerRemote Support Remote $175.00/hr 6.0 $1,050.00
Expenses
Type Staff Ticket Amount
Mileage Marcus Rivera 100001
65 km @ $0.70/km
$45.50
Parking Marcus Rivera 100001
3 hours underground
$18.00
Products $245.97
Services $2,237.50
Expenses $63.50
Subtotal $2,546.97
Tax (8%) $203.76
Total $2,750.73
Balance Due $2,750.73

Replacement printer (HP LaserJet Pro M404dn) on backorder — est. delivery Feb 14.

Acme Technology Solutions DEMO-011
Time Entry Detail
100001 Printer on fire $555.00
Marcus Rivera · Network Engineer · On-Site · 3.0h @ $185.00/hr
Smoke damage confirmed. Unit had been submerged in water ("to clean it").
100002 Email keeps deleting itself $262.50
Marcus Rivera · Network Engineer · Remote · 1.5h @ $175.00/hr
Found 47 auto-delete rules. User insists "Outlook set those up on its own."
100003 Computer says no $175.00
Sarah Chen · Senior Engineer · Remote · 1.0h @ $175.00/hr
NumLock was on. Resolved.
100004 Email migration — 14 mailboxes $612.50
Sarah Chen · Senior Engineer · Remote · 3.5h @ $175.00/hr
Migrated to M365. Moss insisted on PST backup "just in case the cloud disappears."
100005 Email migration — DNS cutover $370.00
Marcus Rivera · Network Engineer · On-Site · 2.0h @ $185.00/hr
Confirmed spam filter is not "deleting the internet."
100006 Email migration — post-migration support $262.50
Sarah Chen · Senior Engineer · Remote · 1.5h @ $175.00/hr
User reported "all emails gone" — had collapsed the inbox folder.