Company Finance

Company Finance Products Tab

Reference for every field and action on the Company Finance Products tab in ConnectWise Manage — billing status, pricing methods, purchasing, and recurrence.

Company Finance Products Tab

The Products tab in Company Finance lists all product entries for a company. Use the filters at the top to narrow results, then select an Item ID to open the full product detail.

Actions

Select one or more products using the checkbox to the left of each row, then open the Actions drop-down to apply a bulk operation. Select the checkbox next to Product ID to select all.

ActionWhat it does
Add Multiple ProductsAdds products to a work item in bulk.
Cancel ProductsMarks products as canceled. Canceled products are excluded from purchasing approvals, the Purchasing screen, and invoicing. A flyout prompts for a cancellation reason.
Mark as Special OrderOverrides demand calculation so the full product quantity is purchased regardless of stock on hand. Use this when you have the item in inventory but want to order fresh stock anyway.
Mark as Drop ShipFlags the product to ship directly from the vendor to the client.
Update VendorChanges the vendor for the selected products.
Remove Drop ShipClears the drop-ship flag.
Remove Special OrderClears the special-order flag.
Update Purchase DateChanges the purchase date.
Update Ship MethodChanges the shipping method.
Update Tracking NumberChanges the tracking number.
Update Taxable FlagMarks or unmarks products as taxable.
Delete ProductsRemoves one or more products from the ticket.
Ship ProductsShips the full quantity — use when the inventory item is delivered to the customer.
Pick ProductsReserves the full quantity from a specific warehouse and bin for a Sales Order, ticket, or project. Picking reduces the stock-on-hand count.
Unpick ProductsReverses a pick.
Remove CancelReverses a cancellation.

Products Tab Columns

The list view exposes these columns. Not all are visible by default — use the column chooser to add or remove them.

ColumnDescription
SequenceOrder the product appears on invoices and in print views.
Special OrderChecked if marked as a special order.
CancelledFilterable column; checked if the product is canceled.
Product IDThe product ID from the Product Catalog.
BillBilling designation: Billable, No Charge, or Do Not Bill.
TaxableChecked if taxable.
QuantityQuantity on the work item.
Quantity CancelledQuantity canceled.
Bill StatusCurrent billing status.
Config QtyNumber of configurations associated with this product.
Unit PricePrice per unit.
Drop-shipChecked if shipping directly from vendor to customer.
Ship MethodShipping method (configured in the Shipment Method Setup Table).
Entered OnDate the product was entered.
Entered ByMember who entered the product.
Sales Order #Associated sales order number.
LocationAuto-populated from the Service Board associated with the ticket.
DepartmentAuto-populated from the Service Board associated with the ticket.
SLASLA associated with the product.
Invoice NumberInvoice the product was billed on.
Cancelled ByMember who canceled the product.
Cancel DateDate of cancellation.
Cancel ReasonShort summary of the cancellation reason.
Qty on HandAvailable inventory quantity.
Shipped QuantityNumber of units shipped.
Product ClassInventory, non-inventory, agreement, bundle, or service.
Picked QuantityNumber of units picked.
Opportunity SummarySummary of any linked opportunity.
ManufacturerManufacturer tied to the product.
ApprovedChecked if approved; blank if not.
PO Tracking NumberTracking number from the associated purchase order.
Tracking NumberTracking number from the Picking and Shipping pod.
PO Ship MethodShipping method from the associated purchase order.
SerializedChecked if the product is a serialized inventory item.
Serial #Serial numbers associated with the product.

Product Overview Pod

Fields within the detail record for each product.

FieldDescription
Product IDIdentifies the product. Type a full or partial ID and press Enter to search, or use the picker. Supports wildcard * searches.
DescriptionDefaults from the Product Catalog but can be overridden for this work item only.
QuantityQuantity sold to the customer.
Unit PriceDefaults from the Product Catalog when the product is added. If you use procurement, cost updates automatically when the product ships, based on the costing method.
Unit CostDefaults from the Product Catalog. Updates automatically on shipment when using procurement.
TaxableSelect to mark the product as taxable.
Pricing MethodControls how price is calculated. See the table below.
BillableSets the billing status: Billable, No Charge, or Do Not Bill. Can default from Service Board, Project Board, or Agreement settings.
AgreementThe agreement associated with this product. Can be added or removed after the product is created.
SLAThe SLA to apply when this product is converted to a configuration. Takes precedence over Agreement SLA and default SLA.
Entity TypeTax exemption classification used with Avalara. If blank, Avalara treats the company as taxable and applies jurisdiction-based taxes.
Phase BundleSelect to convert this product into a project phase during opportunity conversion. Only available when Product Class is Bundle. Phase products cannot already be billed before conversion, and list price is not available for them.
Customer DescriptionThe description that appears on the invoice.
SequenceControls the display order on invoices and print views. Accepts up to two decimal places (e.g., 2.00).
StatusShows Unbilled until invoiced, then changes to Billed.
List PriceInformational only. Reflects the list price from the Product Catalog before any discounts.
Ext. PriceQuantity × Unit Price.
Ext. CostQuantity × Unit Cost.
MarginExt. Price − Ext. Cost.
LocationAuto-populated from the associated project.
DepartmentAuto-populated from the associated project.
Cancel QuantityNumber of units canceled for this Product ID.
Cancel ReasonReason entered at the time of cancellation.

Pricing Methods

Pricing MethodHow it worksExample
Flat Rate for RangeCharges a fixed price for any quantity within the start–end range.Start: 1, End: 5, Amount: $150 → price is $150 whether you order 1, 3, or 5 units.
Percent Markup from CostAdds a percentage on top of the unit cost.20% markup on a $100 cost → price is $120.
Percent Markdown from PriceSubtracts a percentage from the unit price.20% markdown on a $100 price → price is $80.
Price per UnitSets a specific price per item, overriding the catalog price.Amount: $200 → every unit in the range is priced at $200.

Charge To Pod

FieldDescription
Charge ToShows the company name and project name the product is charged to.

Internal Notes Pod

Enter any internal notes for this product. These notes are not visible to the customer.

Recurrence Pod

Configure a recurring billing cycle to use when converting this product to an agreement.

FieldDescription
Enable / Disable RecurrenceToggle a recurring bill cycle on or off.
CyclesNumber of billing cycles the contract runs. Affects the calculated end date (e.g., 12 cycles monthly = 1 year).
Billing CycleFrequency of billing. Defaults onto the agreement when the product is converted via the Convert wizard.
Start DateStart of the recurring cycle. Used to calculate the end date.
End DateCalculated from start date + billing cycle × cycles.
Cycle TypeCalendar year or contract year. Applied to the agreement on conversion.
Recurring RevenueTotal amount charged per billing cycle. Becomes the Addition Unit Price on conversion. Accepts negative values.
Recurring CostTotal cost per billing cycle. Becomes the Addition Unit Cost on conversion.

Purchasing Pod

FieldDescription
WarehouseWarehouse to pull stock from.
Warehouse BinSpecific bin within the warehouse.
Purchase DateDate of purchase.
UOMUnit of measure from the Product Catalog. Read-only here.
Special OrderSelect to bypass demand calculation and send the product straight to purchasing as a unique line item.
Drop ShipSelect to ship directly from vendor to customer.
VendorPreferred vendor for this product.
Vendor SKUVendor’s SKU for the product.

Purchase Order Pod

Populates automatically when the product is linked to a purchase order (requires the Procurement module).

FieldDescription
PO NumberPurchase order number.
VendorVendor from the purchase order.
PO DateDate the purchase order was created.
PO StatusStarts as New; changes to Received when the product is marked received.
Product StatusStarts as On Order; changes to Received when marked received.
Expected Ship DateExpected ship date from the Purchase Order Products tab. Informational only.
Ship DateActual ship date from the Purchase Order Products tab. Informational only.
Expected Date of ArrivalExpected arrival date from the Purchase Order Products tab. Informational only.
Tracking #Tracking number from the Purchase Order Products tab.

Picking and Shipping Information Pod

Select the New Item icon to add a shipping and packing record.

FieldDescription
PickedNumber of units set aside for shipping.
ShippedNumber of units shipped.
Serial NumbersEnter manually or scan with a barcode scanner.
WarehouseWarehouse the items are shipping from.
Warehouse BinBin within the warehouse.
Ship MethodMethod of shipment.
Ship DatePulled from the Purchase Order Products tab.
Expected Date of ArrivalInformational only.
Tracking NumberTracking number for this shipment.

Sub-Contractor Information Pod

Use this pod when a sub-contractor is supplying or receiving the product.

FieldDescription
Product SuppliedSelect to indicate you are sending the sub-contractor this product to use on the job.
Ship ToWhere to ship the product: Customer Site or Your Office.
Amount LimitMaximum amount the sub-contractor is approved to spend on this product.

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