ConnectWise Manage product catalog — items, pricing, components, and inventory tracking for MSPs.
Every product you bill through ConnectWise Manage — hardware, software, labor, recurring services, managed offerings — lives in the Product Catalog. Before a product can land on an opportunity, ticket, project, or agreement, it has to exist here first. The catalog is also where you set the accounting plumbing that drives how each product posts to your accounting package: category, subcategory, tax code, product class, and GL account mapping.
Getting catalog hygiene right has a direct downstream impact on invoicing. Category and subcategory control which revenue accounts each product posts to. The Sales Tax checkbox and Avalara tax code determine whether tax is calculated on every line. Product class — Inventory, Non-Inventory, Service, Bundle — changes how costing and stock are tracked, and once set on an Inventory-class product it can't be changed. A good catalog means clean invoices; a sloppy catalog means finance spends the last week of every month reclassifying line items.
The docs in this section cover the catalog screen itself — adding products, bulk-updating categories and tax codes, importing from a spreadsheet — along with the related tabs and setup tables you'll need: Product Setup, Components for bundles, Inventory management, and Invoice Groups for controlling how line items cluster on quotes and invoices.