Agreements

Agreement Sites Tab

How the Sites tab controls which company locations an agreement covers in ConnectWise Manage — and what happens when you leave it blank.

Agreement Sites Tab

The Sites tab on an agreement controls which company locations that agreement covers. The default behavior is broader than most people expect: an empty tab means the agreement covers all sites.

How site coverage works

Note: The moment you add any site to the Sites tab — even just one — coverage switches from “all sites” to “listed sites only.” If you also add a site from a different company, you must add every site from the original company explicitly as well.

Adding sites from another company

You can include sites from a different company under a single agreement — for example, when an agreement covers both a client and their parent company. Select the alternate company in the Company field, then choose the applicable site.

Field descriptions

FieldWhat it does
CompanyDefaults to the company the agreement belongs to. Change it to cover sites from a different company.
SiteThe specific site to include. Selecting a site pre-fills the address fields below. Sites are defined on the Company Sites tab.

Entitlement process note

If you use the Entitlement Process for configurations, the site attached to a configuration must appear on the agreement’s Sites tab for it to be selectable on a service ticket.

Ready to send better invoices?

Start for free. Your invoices should look as good as the work you do.

Get started free →